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Thank you for using Career Compass โ€” an intelligent Career Management System designed to connect students, universities, and employers through one collaborative platform.

Our goal is to simplify internship management, strengthen industry engagement, and support meaningful career outcomes. Our support team is committed to providing timely assistance and ensuring you have the best possible experience.


Contact Support

General Support

๐Ÿ“ง pr@dncouncil.org

University & Employer Enquiries

๐Ÿ“ง pr@dncouncil.org

Technical Support

๐Ÿ“ง pr@dncouncil.org

Website

๐ŸŒ https://careerscompass.com.au


Frequently Asked Questions

What is Career Compass?

Career Compass is an intelligent Career Management System that connects students, universities, and employers through a single collaborative platform.

The platform helps users:

Support long-term career development

Create and manage professional profiles

Coordinate internship placements

Connect employers with emerging talent

Track internship progress and performance

Simplify university placement administration

Is my information secure?

Yes.

Career Compass uses industry-standard security practices to protect user information, including:

  • Secure authentication
  • Encrypted communications
  • Role-based access control
  • Secure cloud infrastructure
  • Protected organisational data

For more information, please refer to our Privacy Policy.

How do I apply for internships?

Students can browse available internship opportunities, review eligibility requirements, and submit applications directly through the platform.

Universities and employers manage placements through their dedicated portals.

How do employers post opportunities?

Employers can create internship opportunities through their organisation dashboard.

Depending on organisational workflows, internship opportunities may be reviewed or coordinated with participating universities before becoming available to students.

How do universities manage placements?

University administrators can:

  • Review participating employers
  • Coordinate internship placements
  • Monitor student progress
  • Track placement outcomes
  • Manage communication between students and employers

How do I report a technical issue?

Please include:

  • Device or browser information
  • Operating system
  • Screenshots (if applicable)
  • Description of the issue

Send reports to:

๐Ÿ“ง pr@dncouncil.org

How do I suggest a feature?

We welcome feedback from students, universities, and employers.

Please send suggestions to:

๐Ÿ“ง pr@dncouncil.org


Privacy & Data Requests

For requests relating to:

  • Personal data access
  • Data correction
  • Account deletion
  • Privacy enquiries

Please contact:

๐Ÿ“ง pr@dncouncil.org


Service Availability

Career Compass is continuously monitored to provide a reliable experience for all platform users.

If you experience service disruptions or platform issues, please contact:

๐Ÿ“ง pr@dncouncil.org


Company Information

Career Compass

An Intelligent Career Management System

Powered by Digital Nomad Council

Melbourne, Victoria, Australia

๐ŸŒ https://dncouncil.org/


Support Hours

Monday โ€“ Friday

9:00 AM โ€“ 5:00 PM (AEST/AEDT)

Support requests received outside business hours will be responded to on the next business day.


Need Help?

If your question is not covered here, please contact us at:

๐Ÿ“ง pr@dncouncil.orf

We are committed to supporting students, universities, and employers by creating stronger connections, streamlining internship management, and empowering successful career journeys.

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